{"id":82,"date":"2024-04-26T07:08:55","date_gmt":"2024-04-26T07:08:55","guid":{"rendered":"https:\/\/shthemes.net\/demosd\/thecappa-beach-resort-hotel\/?page_id=82"},"modified":"2026-10-16T13:09:17","modified_gmt":"2026-10-16T13:09:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/maisonbnb.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"82\" class=\"elementor elementor-82\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba9519c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"ba9519c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d68fa2\" data-id=\"4d68fa2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b508cfb elementor-align-left elementor-widget elementor-widget-bdevs-banner-section-2\" data-id=\"b508cfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdevs-banner-section-2.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<div class=\"banner-header section-padding valign bg-img bg-fixed\" data-overlay-dark=\"4\" data-background=\"https:\/\/maisonbnb.it\/wp-content\/uploads\/2026\/09\/testata-faq-loggia-sul-giardino.webp\">\r\n\t\t\t\t\t<div class=\"container\">\r\n\t\t\t\t<div class=\"row\">\r\n\t\t\t\t\t<div class=\"col-md-12 text-center\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h5>Everything for your stay<\/h5>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1>Frequently asked questions<\/h1>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f5b3947 maison-intro-sez elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f5b3947\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f734b43\" data-id=\"f734b43\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06cf161 maison-intro elementor-widget elementor-widget-text-editor\" data-id=\"06cf161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Everything you need to plan your stay at Maison des Fleurs. Can't find the answer? <a class=\"maison-link\" href=\"https:\/\/maisonbnb.it\/en\/contact\/\">Contact us<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-56d035d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"56d035d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-267cd8b\" data-id=\"267cd8b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e20edde elementor-align-left elementor-widget elementor-widget-bdevs-faq-section\" data-id=\"e20edde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdevs-faq-section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<section class=\"section-padding bg-lightblue\">\r\n\t<div class=\"container\">\r\n\t\t<div class=\"row\">\r\n\t\t\t\t\t\t<div class=\"col-md-12\">\r\n\t\t\t\t<ul class=\"accordion-box clearfix\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">How does check-in work?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Check-in is self-service. The day before you arrive you will receive an email, together with your booking completion, with all the instructions to let yourself in simply and securely.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">What are the check-in and check-out times?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Check-in is from 3 pm and check-out by 11 am. Early check-in and late check-out can be arranged on request.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Can I arrive late in the evening or at night?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Yes. Check-in is self-service: from 3 pm on your arrival day you can let yourself in at any time, even at night, using the instructions emailed to you the day before.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">How do I get to the Maison from the airport without a car?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">By taxi or private driver (NCC): it is 4 km, about five minutes. Our trusted private driver, who also runs transfers, can be booked on WhatsApp: on request we send you the contact before you arrive, and you will also find it in the QR code on the brochure in every apartment. Full details on our page <a class=\"maison-link\" href=\"https:\/\/maisonbnb.it\/en\/apartments-near-turin-airport\/\">near Turin Airport<\/a>.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">How far is Turin and how do I get there by public transport?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Turin city centre is 20 km away, about 30 minutes by car. By public transport: train from Torino Porta Susa on the Turin\u2013Airport\u2013Ceres line to San Maurizio Canavese, or bus from Porta Nuova to Turin Airport; either way, a taxi or private driver for the last stretch. Details on the page <a class=\"maison-link\" href=\"https:\/\/maisonbnb.it\/en\/location\/\">Location and how to get here<\/a>.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Is parking available?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Free street parking is available right outside the property; alternatively, there is a <a class=\"maison-link\" href=\"https:\/\/maisonbnb.it\/en\/services\/\">covered garage on site, for a fee<\/a> .<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Can I leave my luggage before check-in or after check-out?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Yes, on request. Message us before you arrive to arrange it.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Are pets allowed?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Yes, in Herbe Aromatique and Azal\u00e9e: one small dog up to 10 kg, by prior arrangement and for a fee of \u20ac15 per night, \u20ac10 from the fourth night. Pets are not allowed in the other apartments.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Are children welcome?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Yes, families with children are very welcome. On request we can provide a <a class=\"maison-link\" href=\"https:\/\/maisonbnb.it\/en\/services\/\">high chair and a cot<\/a>.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Are the apartments accessible for guests with reduced mobility?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\"><a class=\"maison-link\" href=\"https:\/\/maisonbnb.it\/en\/apartment\/hortensia\/\">Hortensia<\/a>, on the ground floor, has a step-free entrance, a level-access shower and a spacious bathroom; doors are of standard width and there are no mobility aids such as grab bars, a raised toilet or a lowered washbasin. Herbe Aromatique and Azal\u00e9e are on the ground floor with 3 steps at the entrance; Jasmin and Rose are on the first floor, with no lift.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Is smoking allowed?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Yes, but only outdoors, using the ashtrays provided.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Are parties or events allowed?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">No, parties, receptions and barbecues are not allowed.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Can I book directly on the website?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Yes, you can <a class=\"maison-link\" href=\"https:\/\/prenota.maisonbnb.it\" target=\"_blank\" rel=\"noopener\">book online<\/a> directly on our website.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">What is the cancellation policy?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Direct bookings on our website are at a non-refundable rate. If you booked through an online travel platform, its own conditions apply.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Are there discounts for long stays?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Yes, on direct bookings: 10% off from 7 nights, 15% from 14 nights and 20% from 28 nights. There is no minimum stay; the maximum is 90 nights, unless otherwise agreed.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Is the Maison suitable for business travellers?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Yes. Free Wi-Fi in every apartment (Jasmin also has a work desk in the bedroom), an invoice on request when you book, and discounts for long stays. The airport is five minutes away and the motorway six.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Is there a tourist tax?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">No, San Maurizio Canavese does not charge a tourist tax.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Are extra cleaning or laundry services available?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Yes, they can be requested as an <a class=\"maison-link\" href=\"https:\/\/maisonbnb.it\/en\/services\/\">additional service<\/a>.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Is breakfast included?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">No, the apartments have fully equipped kitchens. Sapore di Pane caf\u00e9 is 750 m away, a ten-minute walk: mention you are staying at the Maison for a 15% discount.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Are there supermarkets and restaurants nearby?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Yes. On foot: Sapore di Pane caf\u00e9 (750 m), La Paesana trattoria (1 km) and the pharmacy (1.5 km). A few minutes' drive: ALDI (1.4 km), Borello (1.9 km) and Eurospin (2.3 km).<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"accordion block\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-btn\">Is assistance available during my stay?<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"acc-content\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text\">Yes: 24-hour assistance on WhatsApp and, when needed, <a class=\"maison-link\" href=\"https:\/\/maisonbnb.it\/en\/contact\/\">dedicated personal support<\/a>. We reply in Italian, English and many other languages.<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section>\r\n\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Tutto per il tuo soggiorno Domande frequenti Tutte le informazioni utili per organizzare al meglio il tuo soggiorno a Maison des Fleurs. Non trovi la risposta? Contattaci. Come funziona il check-in? Il check-in avviene in modalit\u00e0 autonoma. Il giorno prima dell\u2019arrivo riceverai via email, con il completamento della prenotazione, tutte le istruzioni necessarie per accedere [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-templates.php","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-82","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Check-in autonomo, arrivi notturni, parcheggio, animali, soggiorni lunghi e come arrivare: le risposte per organizzare il soggiorno.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/maisonbnb.it\/en\/faq\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_GB\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Maison des Fleurs - Luxury Holiday Home\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Domande frequenti sul soggiorno | Maison des Fleurs\" \/>\n\t\t<meta property=\"og:description\" content=\"Check-in autonomo, arrivi notturni, parcheggio, animali, soggiorni lunghi e come arrivare: le risposte per organizzare il soggiorno.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/maisonbnb.it\/en\/faq\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/maisonbnb.it\/wp-content\/uploads\/2026\/09\/maison-des-fleurs-og-1200x630.jpg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/maisonbnb.it\/wp-content\/uploads\/2026\/09\/maison-des-fleurs-og-1200x630.jpg\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2024-04-26T07:08:55+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-10-16T13:09:17+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Domande frequenti sul soggiorno | Maison des Fleurs\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Check-in autonomo, arrivi notturni, parcheggio, animali, soggiorni lunghi e come arrivare: le risposte per organizzare il soggiorno.\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/maisonbnb.it\/wp-content\/uploads\/2026\/09\/maison-des-fleurs-og-1200x630.jpg\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/maisonbnb.it\\\/en\\\/faq\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/maisonbnb.it\\\/en#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/maisonbnb.it\\\/en\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/maisonbnb.it\\\/en\\\/faq\\\/#listItem\",\"name\":\"FAQ\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/maisonbnb.it\\\/en\\\/faq\\\/#listItem\",\"position\":2,\"name\":\"FAQ\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/maisonbnb.it\\\/en#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/maisonbnb.it\\\/en\\\/faq\\\/#webpage\",\"url\":\"https:\\\/\\\/maisonbnb.it\\\/en\\\/faq\\\/\",\"name\":\"Domande frequenti sul soggiorno | Maison des Fleurs\",\"description\":\"Check-in autonomo, arrivi notturni, parcheggio, animali, soggiorni lunghi e come arrivare: le risposte per organizzare il soggiorno.\",\"inLanguage\":\"en-GB\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/maisonbnb.it\\\/en\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/maisonbnb.it\\\/en\\\/faq\\\/#breadcrumblist\"},\"datePublished\":\"2024-04-26T07:08:55+00:00\",\"dateModified\":\"2026-10-16T13:09:17+00:00\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Come funziona il check-in?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Il check-in avviene in modalit\\u00e0 autonoma. 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Il giorno prima dell\u2019arrivo riceverai via email, con il completamento della prenotazione, tutte le istruzioni necessarie per accedere in modo semplice e sicuro."}},{"@type":"Question","name":"A che ora sono check-in e check-out?","acceptedAnswer":{"@type":"Answer","text":"Il check-in \u00e8 previsto dalle 15:00, il check-out entro le 11:00. Early check-in e late check-out possono essere valutati su richiesta."}},{"@type":"Question","name":"Si pu\u00f2 arrivare in tarda serata o di notte?","acceptedAnswer":{"@type":"Answer","text":"S\u00ec. Il check-in \u00e8 autonomo: dalle 15:00 del giorno di arrivo potete entrare a qualsiasi ora, anche di notte, con le istruzioni che ricevete via email il giorno prima."}},{"@type":"Question","name":"Come si raggiunge la Maison dall\u2019aeroporto senza auto?","acceptedAnswer":{"@type":"Answer","text":"In taxi o con un NCC: sono 4 km, circa cinque minuti. Il nostro NCC di fiducia, che effettua anche i transfer, si prenota su WhatsApp: su richiesta vi forniamo il contatto prima dell\u2019arrivo, e lo trovate anche nel QR code della brochure presente in ogni appartamento. Tutte le informazioni nella pagina vicino all\u2019aeroporto di Torino-Caselle."}},{"@type":"Question","name":"Quanto dista Torino e come ci si arriva con i mezzi?","acceptedAnswer":{"@type":"Answer","text":"Il centro di Torino \u00e8 a 20 km, circa 30 minuti in auto. Con i mezzi: treno da Torino Porta Susa sulla linea Torino\u2013Aeroporto\u2013Ceres fino a San Maurizio Canavese, oppure bus da Porta Nuova fino all\u2019aeroporto di Caselle; in entrambi i casi poi taxi o NCC per l\u2019ultimo tratto. Dettagli in Dove siamo e come arrivare."}},{"@type":"Question","name":"\u00c8 disponibile il parcheggio?","acceptedAnswer":{"@type":"Answer","text":"\u00c8 disponibile parcheggio gratuito su strada, di fronte alla struttura; in alternativa, garage coperto a pagamento all\u2019interno della struttura."}},{"@type":"Question","name":"Si possono lasciare i bagagli prima del check-in o dopo il check-out?","acceptedAnswer":{"@type":"Answer","text":"S\u00ec, su richiesta. Scriveteci prima dell\u2019arrivo per organizzarlo."}},{"@type":"Question","name":"Gli animali sono ammessi?","acceptedAnswer":{"@type":"Answer","text":"S\u00ec, in Herbe Aromatique e Azal\u00e9e: un cane di piccola taglia fino a 10 kg, previo accordo e con un supplemento di 15 \u20ac a notte, 10 \u20ac dalla quarta notte. Negli altri appartamenti gli animali non sono ammessi."}},{"@type":"Question","name":"Sono ammessi bambini?","acceptedAnswer":{"@type":"Answer","text":"S\u00ec, la struttura accoglie anche famiglie con bambini. Su richiesta possono essere disponibili seggiolone e culla aggiuntiva."}},{"@type":"Question","name":"Gli appartamenti sono accessibili a persone con mobilit\u00e0 ridotta?","acceptedAnswer":{"@type":"Answer","text":"Hortensia, al piano terra, ha l\u2019ingresso a raso, la doccia a filo pavimento e un bagno spazioso; le porte sono di larghezza standard e non ci sono ausili come maniglioni, wc rialzato o lavabo ribassato. Herbe Aromatique e Azal\u00e9e sono al piano terra con 3 gradini all\u2019ingresso; Jasmin e Rose sono al primo piano, senza ascensore."}},{"@type":"Question","name":"\u00c8 consentito fumare?","acceptedAnswer":{"@type":"Answer","text":"S\u00ec, ma solo all\u2019esterno e utilizzando gli appositi posacenere."}},{"@type":"Question","name":"Sono consentite feste o eventi?","acceptedAnswer":{"@type":"Answer","text":"No, la struttura non consente feste, ricevimenti o barbecue."}},{"@type":"Question","name":"Posso prenotare direttamente dal sito?","acceptedAnswer":{"@type":"Answer","text":"S\u00ec, la prenotazione online \u00e8 disponibile direttamente dal sito."}},{"@type":"Question","name":"Quali sono le condizioni di cancellazione?","acceptedAnswer":{"@type":"Answer","text":"Le prenotazioni dirette sul sito sono a tariffa non rimborsabile. Se avete prenotato tramite un portale, valgono le condizioni indicate dal portale."}},{"@type":"Question","name":"Ci sono sconti per i soggiorni lunghi?","acceptedAnswer":{"@type":"Answer","text":"S\u00ec, sulle prenotazioni dirette: 10% da 7 notti, 15% da 14 notti e 20% da 28 notti. Non c\u2019\u00e8 un soggiorno minimo; il massimo \u00e8 di 90 notti, salvo accordi diversi."}},{"@type":"Question","name":"La Maison \u00e8 adatta a chi viaggia per lavoro?","acceptedAnswer":{"@type":"Answer","text":"S\u00ec. Wi-Fi gratuito in tutti gli appartamenti (Jasmin ha anche un tavolino da lavoro in camera), fattura su richiesta al momento della prenotazione e sconti per i soggiorni lunghi. L\u2019aeroporto \u00e8 a cinque minuti e l\u2019autostrada a sei."}},{"@type":"Question","name":"Si paga la tassa di soggiorno?","acceptedAnswer":{"@type":"Answer","text":"No, a San Maurizio Canavese l\u2019imposta di soggiorno non \u00e8 prevista."}},{"@type":"Question","name":"Sono disponibili pulizie extra o lavanderia?","acceptedAnswer":{"@type":"Answer","text":"S\u00ec, possono essere richieste come servizio aggiuntivo."}},{"@type":"Question","name":"La colazione \u00e8 inclusa?","acceptedAnswer":{"@type":"Answer","text":"No, gli appartamenti hanno la cucina attrezzata. A 750 m, dieci minuti a piedi, c\u2019\u00e8 il bar Sapore di Pane: dicendo di essere ospiti della Maison avete il 15% di sconto."}},{"@type":"Question","name":"Ci sono supermercati e ristoranti nelle vicinanze?","acceptedAnswer":{"@type":"Answer","text":"S\u00ec. A piedi: il bar Sapore di Pane (750 m), la trattoria La Paesana (1 km) e la farmacia (1,5 km). In pochi minuti d\u2019auto: ALDI (1,4 km), Borello (1,9 km) ed Eurospin (2,3 km)."}},{"@type":"Question","name":"\u00c8 disponibile assistenza durante il soggiorno?","acceptedAnswer":{"@type":"Answer","text":"S\u00ec: assistenza su WhatsApp 24 ore su 24 e, se necessario, assistenza dedicata. 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